Contact Us
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 – 5 business days from the time your package arrives back to us for a refund to be issued.
Ordering & Cancellations
Can I cancel my order after placing it?
[INFORMATION REQUIRED — please confirm your cancellation policy: whether orders can be cancelled, and within what time window.]
Can I return or exchange an order?
Accordion Content
What should I do if my package arrives opened or looks tampered with?
If your package looks opened or tampered with on arrival, please do not accept the delivery. Get in touch with us straight away at vishwasnamkeenind@gmail.com or +91 96692 22544 with your order number and photos of the package, and we’ll help sort it out. [INFORMATION REQUIRED — please confirm your formal refund/replacement process for damaged or tampered orders, e.g. any ticket system or dashboard.]
Delivery
Which courier delivers Vishwas orders?
[INFORMATION REQUIRED — please confirm which courier partner(s) you use for deliveries.]
How long does delivery take?
[INFORMATION REQUIRED — please confirm expected delivery timelines, e.g. within Madhya Pradesh versus the rest of India.]
How will I know my order has been confirmed?
[INFORMATION REQUIRED — please confirm how order confirmation is communicated, e.g. email, SMS or a WooCommerce account dashboard.]
Payment
Is it safe to pay online on your website?
[INFORMATION REQUIRED — please confirm which payment gateway you use, so we can describe the security measures accurately rather than referencing a generic or unrelated provider.]
What payment methods do you accept?
[INFORMATION REQUIRED — please confirm accepted payment methods, e.g. cards, UPI, net banking or specific wallets.]
Your Account
Can I register more than one account with the same email address?
Each email address and phone number can only be linked to one Vishwas Sweets & Namkeen account. [INFORMATION REQUIRED — please confirm this matches your actual WooCommerce account setup.]
What can I do from 'My Account'?
Your account area lets you view and track your orders, and update your personal details such as address, phone number and email. [INFORMATION REQUIRED — please confirm the exact account features enabled on your WooCommerce site, e.g. saved addresses, order history, password reset.]
Still Have Questions?
How can I email you?
Write to us at
vishwasnamkeenind@gmail.com and our team will get back to you as soon as possible.
How can I call you?
Call us on +91 96692 22544. [INFORMATION REQUIRED — please confirm your customer support hours, e.g. “9 AM to 7 PM”.]
Where are you based?
We’re manufactured and dispatched from Vishwas Tasty Center, Yeshwant Niwas Road, Near Chandragupt Theatre, Indore 452003, Madhya Pradesh, India.